Things ourpatients often ask.
Quick answers to the questions we hear most often. Don't see yours? Call us — Dr. Kim and the team are happy to talk before any appointment.
Eye Exams
When to come, what to expect, and how often we recommend you visit.
How often should I get an eye exam?
Annually for most adults. Children should have an exam at 6 months, age 3, and before starting school — then at least every two years. Anyone with diabetes, glaucoma, or a strong family history of eye disease should follow a personalized schedule.
What does a comprehensive eye exam include?
Visual acuity, refraction (prescription), eye health evaluation including retina and optic nerve, intraocular pressure check (glaucoma screening), binocular function, and screening for systemic conditions like diabetes and hypertension.
What should I expect from a comprehensive exam?
We take the time to do a thorough evaluation. Specialty visits (myopia control, vision therapy assessment) may run longer. We never rush — quality care takes time.
Children's Vision
Pediatric eye care, learning-related vision, and when to start.
Do you see children?
Yes — from infants to teenagers. Our pediatric exams are designed for young patients with calm rooms, age-appropriate techniques, and patient teaching. Many of our pediatric patients return as adults.
What is myopia control and at what age can my child start?
Myopia control is a clinical approach to slow the progression of nearsightedness in children. Treatment options include orthokeratology, low-dose atropine, and MiSight lenses. Children as young as age 6 can begin once myopia is confirmed.
Could my child's reading difficulties be related to vision?
Often, yes. Convergence insufficiency, eye teaming problems, and visual processing disorders frequently mimic dyslexia or attention issues. A binocular vision evaluation can identify whether vision therapy might help.
Contact Lenses
Daily, specialty, and the fitting process.
Do you offer contact lens fittings?
Yes. We fit daily disposables, toric lenses (astigmatism), multifocal, scleral lenses, and specialty lenses for keratoconus and post-surgical eyes. Each fitting includes a comprehensive trial program.
Can I get my prescription for online contact lens orders?
Absolutely. Once we've completed your fitting and verified your prescription, you're free to order from any source. We provide a written prescription that you can use anywhere.
Insurance & Payment
Coverage, verification, and what we accept.
Do you accept my insurance plan?
We accept a range of vision and medical insurance plans. Coverage varies — call us before your appointment with your card details and we'll help verify your benefits and explain what may be covered.
Is there a difference between vision and medical insurance?
Yes — and it matters. Vision insurance covers routine exams and eyewear. Medical insurance covers diagnosed conditions like dry eye, diabetic eye disease, or vision therapy for convergence insufficiency. Some visits use both. We'll help you sort out which applies.
What about services not covered by insurance?
We review payment options clearly before any purchase. CareCredit is available for larger purchases. Same-week turnaround on most prescriptions is included at no extra cost.
Patient Forms
Pre-visit forms, HIPAA compliance, and what to bring.
How can I request or download patient forms?
After booking, we send a link to our HIPAA-compliant secure portal. New patient intake, pediatric history, and office policy forms can all be completed online before your visit.
What should I bring to my appointment?
Completed forms (or open them on your phone), insurance card(s), current glasses (including readers and sunglasses), contact lens info if applicable, and a list of medications. See our Patient Forms page for the full checklist.
Still have questions?
Call us during office hours and we'll connect you with the right person. Insurance verification, scheduling, or specific clinical questions — all welcome.